16-Ultra Subwoofer Trade-Up Program

As an SVS owner, you’ll never be left behind. If you purchased an SVS subwoofer recently, or not so recently, and are interested in trading up to the new 16-Ultra Series, we have you covered and will do everything possible to help you get the subwoofer of your dreams.

SVS is rolling out a limited-time 16-Ultra trade-up program as a benefit to anyone who wants to own the world’s most powerful and sophisticated subwoofers. This program runs for a limited time, so it’s best to act soon so we can get you taken care of right away, since there have already been many requests.


Your current SVS subwoofer needs to be in like-new condition with the original box and packaging. We ask our customers to pay any freight charges associated with the return and new purchase. The trade-in value of your current SVS subwoofer will be as follows:

  • Only applies to subwoofers purchased directly from SVS. Please contact our Sound Expert Customer Service to discuss subwoofers purchased elsewhere.
  • Up to 1 year old = 100% of the original purchase price
  • Up to 2 years old = 75% of the original purchase price
  • Up to 3 years old = 60% of the original purchase price
  • Older than 3 years = contact our Sound Expert Customer Service for trade-in value

If you don’t have the original packaging or if your subwoofer has some minor cosmetic issues, we can still take care of you – just contact our Sound Expert Customer Service team to discuss options.

All SVS 16-Ultra Subwoofer Trade-in orders must be processed by calling our Sound Experts Customer Service team at 877.626.5623. Questions about the program can be directed to the number listed, emailed to custservice@svsound.com or handled via chat: Monday-Friday: 9AM-9PM, Saturday: 12PM-6PM, and Sunday: 12PM-4PM Eastern Time.

Ask an SVS Sound Expert

Have a question or need assistance placing your order? The SVS Sound Experts are standing by to help. Just call 1.877.626.5623 from Mon.-Fri. 9AM-9PM EST,Saturdays from 12PM-6PM, and Sundays from 12PM-4PM

You can also email us your question by filling out the form below, or live chat with us during the above hours.

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