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WE PROMISE YOU... A GREAT EXPERIENCE WITH SVS
 
Buying online can feel like stepping into the great unknown - that's why we stand behind our products with policies that make it easy to try, safe to own, and great to be a customer.
 
Look for these icons around our site telling you the finer details offered on each SVS product.
SVS Bill of Rights



45 day in-home trialEnjoy a full 45-day in-home audition with any item purchased from SVS. If you're unhappy for any reason, return it for a refund... no questions asked. We'll even cover return shipping for purchases within the contiguous US! We ask that the product be in new condition with original box and packing. 45-DAY IN-HOME AUDITIONEnjoy a full 45-day in-home audition with any item purchased from SVS. If you're unhappy for any reason, return it for a refund... no questions asked. We'll even cover return shipping for purchases within the contiguous US! We ask that the product be in new condition with original box and packing. 60-day price guaranteeIf SVS reduces the price on any of our products, we will refund the price difference to you if it goes below your purchase price within 60 days of your purchase. 60-DAY GUARANTEED PRICESIf SVS reduces the price on any of our products, we will refund the price difference to you if it goes below your purchase price within 60 days of your purchase.
Free defective exchangeSVS will replace any product purchased from us that becomes defective within 90 days of purchase. If a replacement is not available, we will offer full credit toward the purchase of a like product. 90-DAY DEFECTIVE
 
EXCHANGE GUARANTEE
SVS will replace any product purchased from us that becomes defective within 90 days of purchase. If a replacement is not available, we will offer full credit toward the purchase of a like product.
Free shipping speakers and subwoofersAny product purchased from SVS in the contiguous US will be shipped to you free of charge. FREE SHIPPING ON
 
EVERYTHING
Any product purchased from SVS in the contiguous US will be shipped to you free of charge.
No lemon guaranteeSVS will replace any product purchased from us that becomes defective 3 times within the first year of ownership. If a replacement is not available, SVS will offer full credit toward the purchase of a like product. 1-YEAR "NO LEMON"
 
GUARANTEE
SVS will replace any product purchased from us that becomes defective 3 times within the first year of ownership. If a replacement is not available, SVS will offer full credit toward the purchase of a like product.
Speaker trade-up policyYou may trade in any product purchased from SVS within 1 year of your purchase, and receive full credit toward the purchase of a more expensive like product. We ask that the product be in like new condition with the original box and packaging. We ask our customers to pay any freight charges associated with the return and new purchase. 1-YEAR TRADE-UP POLICYYou may trade in any product purchased from SVS within 1 year of your purchase, and receive full credit toward the purchase of a more expensive like product. We ask that the product be in like new condition with the original box and packaging. We ask our customers to pay any freight charges associated with the return and new purchase.
Performance guaranteeIf SVS improves the performance of a model you purchased, we will upgrade it to current standards at no charge within 1 year of your purchase. 1-YEAR PERFORMANCE
 
GUARANTEE
If SVS improves the performance of a model you purchased, we will upgrade it to current standards at no charge within 1 year of your purchase.
5 year warrantySVS offers the industry's most comprehensive warranty on all our products. SVS warrants of all its products to be free from defects in the workmanship for 5 years from date of purchase. SVS will even cover shipping costs both ways on the defective part! 5-YEAR UNCONDITIONAL
 
WARRANTY
SVS offers the industry's most comprehensive warranty on all our products. SVS warrants of all its products to be free from defects in the workmanship for 5 years from date of purchase. SVS will even cover shipping costs both ways on the defective part!
Best quality at any priceYou are assured of unsurpassed quality, value and performance at SVS, regardless of your price range. We have carefully designed our products to outperform every product in their price range. We are proud that many of our products outperform competing products two and three times the price. THE FINEST QUALITY IN
 
EVERY PRICE RANGE
You are assured of unsurpassed quality, value and performance at SVS, regardless of your price range. We have carefully designed our products to outperform every product in their price range. We are proud that many of our products outperform competing products two and three times the price.
Pre-purchase adviceWe offer live phone support weekdays from 9am-9pm and weekends from 12pm-6pm Eastern time toll-free at 1.877.626.5623.
You can also chat with us live, or just email us at custservice@svsound.com  and we'll answer within minutes.
Our Merlin speaker matching tool selects the perfect subwoofer for your speakers, and gives you the exact subwoofer settings for easy setup.
INFORMATIVE PRE-PURCHASE
 
ADVICE AND COUNSEL
We offer live phone support weekdays from 9am-9pm and weekends from 12pm-6pm Eastern time toll-free at 1.877.626.5623.
You can also chat with us live, or just email us at custservice@svsound.com  and we'll answer within minutes.
Our Merlin speaker matching tool selects the perfect subwoofer for your speakers, and gives you the exact subwoofer settings for easy setup.
After purchase supportSVS wants you to be completely satisfied with your purchase. If you are not satisfied in every way. please contact our corporate offices toll free at 1.877.626.5623 or email our Company President, Gary Yacoubian, at gyacoubian@svsound.com for a prompt, courteous resolution of your concerns. Our goal is 100% of our customers, 100% satisfied, 100% of the time. TOTAL AFTER PURCHASE
 
SUPPORT
SVS wants you to be completely satisfied with your purchase. If you are not satisfied in every way. please contact our corporate offices toll free at 1.877.626.5623 or email our Company President, Gary Yacoubian, at gyacoubian@svsound.com for a prompt, courteous resolution of your concerns. Our goal is 100% of our customers, 100% satisfied, 100% of the time.
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The SVS Customer Bill of Rights apply to contiguous US customers purchasing direct from SVS only.
Customers in Canada can view our Canadian Bill of Rights. All other international customers should check with their dealer for local policies.